Trevor in reply to:
Custom Layouts

#276340

Hi Krzysztof

Check in the licences section to make sure that your licence has not expired. These forums are not monitored regularly any longer, so you would need to use the support@searchandfilter.com email address, which would raise a ticket for you automatically. Also, try a different browser to access the tab.

Trevor in reply to:
Keyword search in titles only?

#276331

Please note that these support forums are now closed. If you require support, please raise a support ticket through Your Account.

Post Meta (custom fields), as the previous post I made on this ticket says, can already be searched using the Relevanssi option.

Trevor in reply to:
Fuzzy Matching or Autocomplete

#276324

I am sorry, but we are running behind on the final coding of V3, so it will be a few months more yet. Please also note that support has now moved to a ticket system in Your Account.

Trevor in reply to:
year dropdown

#276312

It is not ready yet, I am sorry, and there is not another method to do as you want for now.

Trevor in reply to:
Alphabetic pagination

#276306

Hi. I am sorry, but these forums are closed now for support issues. For users whose licence is current, you should seek support here:

https://searchandfilter.com/account/support/

Trevor in reply to:
filters by Member Fields

#276295

We are looking at it Charles, but accessing the user table presents huge security issues. It might be convenient, but dangerous also.

Trevor in reply to:
Ajax Doesn’t work

#276281

Hi Karena

The private posts have private information in which I cannot show you, I am sorry. Can you raise the issue in our new support ticket system:

https://searchandfilter.com/account/support/

Trevor in reply to:
Expand/Collapse secondary categories

#276248

We are closer to the release of V3, but progress is slow as the coding is complex, I am sorry. I think it is more likely to be Autumn of 2021, but we will likely make some blog posts about this in the coming weeks.

Trevor in reply to:
Single search form with multiple “result” containers

#276230

I am sorry, the V3 Pro edition project is delayed with an anticipated release now in Autumn 2021.

Trevor in reply to:
Update failed: unauthorized error

#276222

Please make a full site backup before updating.

You can download the new version (2.5.8) from Your Account. Then, go to Plugins -> Add New, choose the upload option, and WordPress will then give you the option to use that file to update the plugin, even though the old version is still installed (as long as you are using WordPress 5.5 or higher).

Using this method there is no need to remove the old plugin and your settings will be preserved.

This support forum is no longer in use, so if you need further support, you will find a Support Tab now in Your Account, or you can send an email to support@searchandfilter.com, which will open a ticket for you automatically (please use the email account that is associated with the account so that it gets linked correctly).

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