Update not working.

Anonymous

#182408

Hello, I hope that all is well. I keep receiving a too many redirects error every time I try to update the plugin.

Please advise how I should proceed.

Trevor

#182413

Assuming that you had correctly activated the license on that domain, and the update failed as you say, do you have a Windows based server? If you DO have a Windows server, you will need this plugin installed to overcome a bug with that server software:

https://wordpress.org/plugins/fix-windows-compatibility/

Otherwise, if your current version is 2.3.2 or later, then the advice in this thread should work for you:

https://support.searchandfilter.com/forums/topic/upload-fail/#post-170001

Or, if your current version is 2.3.1 or earlier see this post:

https://support.searchandfilter.com/forums/topic/white-space-in-post-meta/#post-155961

Anonymous

#182417

Here is our server environment info.

Server Environment
Server Info: Apache
PHP Version: 7.1.18
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
SUHOSIN Installed: –
MySQL Version: 5.6.36
Max Upload Size: 128 MB
fsockopen/cURL: ✔
Multibyte String: ✔

Trevor

#182419

Then you will not need that plugin I mentioned. Check your version of Search & Filter and then please follow the advice in the relevant thread referenced in my last message.

Anonymous

#182431

Thank you.

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