Trevor Moderator(Private) April 4, 2018 at 2:41 pm #170001
That may mean that the license key needs some attention.
Can you check in Your Account to make sure that the site is correctly registered in there? If it is not, please update it. Note that it will take maybe 15 minutes for our server to update your account records for EACH and EVERY change you make. So, make any changes, and then come back later to check that they have been made, then try the update.
If that does not fix it, then you may need to update manually:
Download the latest version from Your Account. Then,
1. In the plugin settings you must have the
Remove all data when deleting Search & Filterset to
OFF, see in this screenshot:
2. In WP Admin -> Plugins deactivate Search & Filter Pro, then delete it. If the plugin will not deactivate and/or delete, you may have to use ftp to delete the search-filter-pro in from the plugins folder.
3. Then in WP Admin, Add new plugin, upload v2.4.6 and install/activate.
None of your data/forms should be lost. But, to be safe, PLEASE MAKE A DATABASE BACKUP FIRST.
The topic ‘Upload fail’ is closed to new replies.
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