Support Forums

Looking for support? You can access the support system via your account.

Ali Hussein

Forum Replies Created

Viewing 10 posts - 1 through 10 (of 37 total)
  • Ali Hussein in reply to:
    Filter missing all options
    #191812

    Hi Trevor, I’ve been testing the new version without success. Here is a more detailed step by step report:
    1- user lands o the offers page, filter works.
    2- user switches to another language, page loads but filter shows no option
    3 – if page is refreshed, filter loads correctly.

    So, I started looking into the S&F options and found “use transients” activated. I disabled it an the issue seems to be gone. Even better, the filters seems to be faster.

    Question: have you tested Search & Filter with Siteground’s Memcached enabled?

    Kind regards.
    M

    Ali Hussein in reply to:
    Filter missing all options
    #191739

    So, just moving up the stable release version, install the beta version and eventually re-put the stable release back inside the plugins folder?

    Ali Hussein in reply to:
    Filter missing all options
    #191656

    I can do it. Is there a procedure to revert back to the release version of the plugin, just in case?

    Kind regards.
    M

    Ali Hussein in reply to:
    Filter missing all options
    #191557

    Hi, some updates for you. I in fact recreated a new filter and, after disabling “Enable Auto Count”, things seem to work again… EXCEPT for one thing: when a user selects “Sale” + “Minusio”, the third filter still shows empty tags (such as “1,5 rooms” and “2,5 rooms”) as if there were articles. Therefore, the user may find no result at all.

    The filter used to work fine before. Why?

    Ali Hussein in reply to:
    Filter missing all options
    #191540

    Hi, I just recreated a new filter but the issue remains: it’s as if S&F could not find any element (category, tag or taxonomy) in English and German!

    Please help.
    Kind regards.

    Ali Hussein in reply to:
    Filter missing all options
    #191526

    I sure can. Will let you know the outcome once I do that.

    Ali Hussein in reply to:
    Filter missing all options
    #191498

    Even disabling auto-count on other fields, the filter does not work 100% and can load empty filters.

    Ali Hussein in reply to:
    Filter missing all options
    #191496

    Update: it seems the “auto-count” and “hide missing terms” create the issue for my taxonomy: even as checkbox, in English it’d not load as if they were empty terms. I still need help.

    Ali Hussein in reply to:
    Filter missing all options
    #191492
    This reply has been marked as private.
    Ali Hussein in reply to:
    Custom taxonomy
    #184704

    Hi Trevor, thanks so much. In fact, in this case, WPML refuses to set the taxonomy as translatable. Do you have experience with this?

    Kind regards.
    M

Viewing 10 posts - 1 through 10 (of 37 total)