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Support Forums Forums General Support Update Failed: Download failed. Unauthorized

This topic is: resolved

This topic contains 2 replies, has 2 voices, and was last updated by  Jon Jones 2 months, 1 week ago.

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  • Jon Jones


    I’ve been unable to update this plugin for some time now (stuck on version 2.3.4).

    When trying to update it says I’m unauthorized. The license key is still valid and I’ve added in our website url on my account.

    How can I update this plugin manually?


    Trevor Moderator

    It might be because we have moved domains, so any future updates should be OK. Your update would need to be done manually, as described here:

    Jon Jones

    That worked, thanks Trevor.

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