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Support Forums Forums General Support Update Failed: Download failed. Unauthorized

This topic is: resolved

This topic contains 2 replies, has 2 voices, and was last updated by  Jon Jones 2 months, 1 week ago.

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  • Jon Jones
    #204102

    Hi,

    I’ve been unable to update this plugin for some time now (stuck on version 2.3.4).

    When trying to update it says I’m unauthorized. The license key is still valid and I’ve added in our website url on my account.

    How can I update this plugin manually?

    Thanks,
    Jon

    Trevor Moderator
    #204115

    It might be because we have moved domains, so any future updates should be OK. Your update would need to be done manually, as described here:

    https://support.searchandfilter.com/forums/topic/update-fixes-php-7-2-issue/#post-200784

    Jon Jones
    #204215

    That worked, thanks Trevor.

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