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Support Forums Forums General Support "Unauthorized" to update plugin

This topic is: resolved

This topic contains 5 replies, has 2 voices, and was last updated by  ElectricBill 6 months, 1 week ago.

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  • ElectricBill

    Hi all, hope this finds you well. I am trying to update my plugin, my license appears to be up to date and the is active on my site but I am receiving this message:

    “Update failed: Download failed. Unauthorized”

    I see no renewal updates or status in my account here either. Ideas? WordPress 5.01

    Trevor Moderator

    What is the version number of our plugin that you are currently using?


    I am on 2.4.0 trying to go to latest.

    Trevor Moderator

    The issue may have arisen because we have changed domains. The advice in this thread should work for you:


    Thanks Trevor! Will give it a go today and let you know if this is resolved.


    I believe this will be Resolved when your servers update! My mistake on the licensed site, I had it pointed at the dev site. OY!

    Thank you and have a wonderful holiday and New Year.

Viewing 6 posts - 1 through 6 (of 6 total)

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