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  • Marcus
    (Private)  November 18, 2015 at 1:43 am #30053

    I reached out to customer support at least 1 1/2 weeks ago in regards to getting the plugin to work. I got 1 response and that was it. I emailed him at his work account, but then never heard back. I purchased this plugin back at the beginning of November and would like a re-imbursement as it is not working as expected.

    Sincerely,

    Leah Lueck

    Ross Moderator
    (Private)  November 18, 2015 at 10:33 am #30068

    Hi Leah

    I did not receive any email from you.

    Why not send a message on the forums to check I have the necessary info, or confirm I received your email?

    https://support.searchandfilter.com/forums/topic/troubleshooting-filtering/

    If you want to email me login details as per my request in the above thread I’d be happy to help.

    Thanks

    Marcus
    (Private)  November 18, 2015 at 3:55 pm #30109
    This reply has been marked as private.
    Ross Moderator
    (Private)  November 18, 2015 at 5:07 pm #30120
    This reply has been marked as private.
    Marcus
    (Private)  November 18, 2015 at 7:01 pm #30129

    Where do I go to configure the settings? I looked under woocommerce and mystyle and didn’t see anything that was listed on http://www.designsandcode.com/documentation/search-filter-pro/3rd-party/woocommerce/

    I have a submit and reset button set up on the home page (not the right page)- I would like it to go on the products page only.

    http://nohasslemattress.com/

    Leah

    Ross Moderator
    (Private)  November 19, 2015 at 8:53 am #30160

    Hi Leah

    You need to look under the admin menu “MyStile” and then WooCommerce – not the other way round – I checked yesterday and this is definitely the right way.

    Thanks

    Marcus
    (Private)  November 19, 2015 at 3:50 pm #30201

    I was successfully able to get the buttons/search field to show up on the products page but still can not get it to filter by product. What am I missing?

    http://nohasslemattress.com/

    Ross Moderator
    (Private)  November 19, 2015 at 5:25 pm #30211

    Hi Leah

    Please read the WooCommerce setup instructions I have already given you.

    This tells you how to set up WooCommerce categories – you are using regular categories:

    http://www.designsandcode.com/documentation/search-filter-pro/3rd-party/woocommerce/#Tags_Categories

    Also it looks like you didn’t follow the instruction from the same link:

    Next, under the Display Results tab set the Display Results Method to WooCommerce Shop.

    Marcus
    (Private)  November 28, 2015 at 6:16 pm #30939

    Sorry for the delay. My client changed there mind and now wants to see what the filtering looks like on there website. Can you tell me how I would be able to set it up on http://communityfoundation.llwebdesigner.com/all-other-graduatesscholarships/?

    username: filter
    password: test

    Is is possible to filter through a table?

    Leah

    Ross Moderator
    (Private)  December 1, 2015 at 7:19 pm #31157

    Hi Leah

    It is possible to display the results however you want – but you must have some understanding of how WordPress works to do this.

    Essentially, any search query in S&F uses a WP_Query – which can then be used in the same way as the loop: https://codex.wordpress.org/The_Loop

    This is an absolute fundamental concept of WordPress – and is integral to how any page is shown and how your theme is integrated with WP.

    Once you understand this, all you have to do is format the output of your results in the loop.

    A detailed explanation of how to setup a simple filter on a page is found here:

    http://www.designsandcode.com/documentation/search-filter-pro/getting-started/creating-your-first-search-form/

    For clarity and to avoid confusion, delete all your other search forms, remove the shortcodes from your pages and follow the instructions above from the beginning.

    Once you have done this, you may customise the layout of your results following the instructions here:
    http://www.designsandcode.com/documentation/search-filter-pro/search-results/using-a-shortcode/#Customising_the_Results

    This is where you would integrate any custom html/structure for the results.

    Thanks

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