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Problem Updating

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Viewing 8 posts – 1 through 8 (of 8 total)
  • Anonymous
    (Private)  August 1, 2018 at 7:38 am #184199

    Hi I have tried updating the plugin today and I got same unauhtorized error.

    Trevor
    (Private)  August 1, 2018 at 9:21 am #184214

    The issue may have arisen because we have changed domains.

    IF your current version is 2.3.2 or later, then the advice in this thread should work for you:

    https://support.searchandfilter.com/forums/topic/upload-fail/#post-170001

    Anonymous
    (Private)  August 7, 2018 at 1:31 am #184678

    Hi I have finally updated the plugin. But this time the search does not show results.
    I have tried the short code process.

    Anonymous
    (Private)  August 7, 2018 at 2:05 am #184680
    This reply has been marked as private.
    Trevor
    (Private)  August 7, 2018 at 8:38 am #184690
    This reply has been marked as private.
    Anonymous
    (Private)  August 7, 2018 at 11:23 am #184735
    This reply has been marked as private.
    Trevor
    (Private)  August 7, 2018 at 11:43 am #184739

    In your server files, in the Avada child folder, you have a sub-folder called search-filter and in that our results.php template. The file is empty. It needs to have the template code in it (see the copy in our plugin folder, in a sub folder called templates.

    Anonymous
    (Private)  August 7, 2018 at 4:22 pm #184784

    Thank you very much… It finally worked. Cheers

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Viewing 8 posts – 1 through 8 (of 8 total)
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