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License Key renewed and activated / automatic updates don't work

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Forums › Forums › General › License Key renewed and activated / automatic updates don't work

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  • Anonymous
    (Private)  July 18, 2018 at 7:33 pm #182923

    Hello, I just renewed my license key and I activated it as described. Unfortunately my system won’t let me update automatically to the new search and filter version 2.4.4. I always receive the following error message:

    Update failed: Download failed. Too many redirects

    Many thanks for your help and support in advance!

    Greetings, René

    Anonymous
    (Private)  July 18, 2018 at 7:37 pm #182924

    I get the same error.

    Anonymous
    (Private)  July 19, 2018 at 5:22 am #182932

    Same here on two sites

    Trevor
    (Private)  July 19, 2018 at 1:35 pm #182951

    The issue may have arisen because we have changed domains.

    IF your current version is 2.3.2 or later, then the advice in this thread should work for you:

    https://support.searchandfilter.com/forums/topic/upload-fail/#post-170001

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