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Forums › Forums › Search & Filter Pro › JUST BOUGHT THE PRO VERSION AND IS NOT WORKING AT ALL

Viewing 10 posts - 1 through 10 (of 13 total)
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  • Catalina Silva
    (Private)  October 10, 2014 at 8:50 pm #5838

    Hello, I bought the pro version 2 days ago and have not been able to make it work at all

    I cant exclude categories etc

    Please help cause this is an urgent thing!

    Ross Moderator
    (Private)  October 14, 2014 at 4:10 pm #5934

    Hey Cataline, I’m away atm (it is mentioned here on the forums) – are you still experiencing issues?

    Have you tried the plugin on a default WP theme such as 2014? This would help identify if it is a conflict with your theme or server setup…

    Unfortunately I will not be able to reply now until I return but the above information will be useful for debuggin on my return.

    Thanks
    Ross

    Catalina Silva
    (Private)  October 14, 2014 at 10:15 pm #5957

    It works with the 2014 default theme… apparently it is my theme that it is not makimg it work… it worked though with the free version!

    Ross Moderator
    (Private)  October 15, 2014 at 2:24 pm #5977

    Hey Catalina, I’ll look in to this on my return from my holidays – if you can supply login details to your site in advance then everything will be good to go when I get back and I can help further – just ensure your current theme is working correctly.

    Either leave a private reply here with the details or send me an email (in the next post).

    Thanks

    Ross Moderator
    (Private)  October 15, 2014 at 2:25 pm #5978
    This reply has been marked as private.
    Catalina Silva
    (Private)  October 15, 2014 at 3:48 pm #5983

    sent you and email thanks

    Ross Moderator
    (Private)  October 19, 2014 at 3:25 pm #6153

    Got your email, been working through a backlog of support tickets – will get this sorted tomorrow.

    Thanks

    Ross Moderator
    (Private)  October 21, 2014 at 7:00 pm #6259
    This reply has been marked as private.
    Catalina Silva
    (Private)  October 21, 2014 at 8:12 pm #6262
    This reply has been marked as private.
    Burt Richard
    (Private)  October 23, 2014 at 5:22 am #6331

    I have the same issue…

    I just bought and can’t seem to make this work. I even tried using the default wordpress theme???

    What I am seeing is NOT like the video…NO Ajax…

    Please assit in fixing this.

    Thanks

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