Forums › Forums › Search & Filter Pro › How to update without losing everything

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  • Ross Moderator
    (Private)  February 18, 2016 at 1:03 pm #37317
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    Anonymous
    (Private)  February 19, 2016 at 2:42 pm #37442

    Still not working. I’ve manually set up the things you asked and rebuilt the cache and it’s not showing anything.

    Ross Moderator
    (Private)  February 19, 2016 at 4:20 pm #37454
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    Anonymous
    (Private)  February 20, 2016 at 2:50 am #37474

    Yes, I did. I removed the old ones and then added them again. Perhaps you can explain the process more clearly if it hasn’t worked. I’m a bit frustrated that it requires this amount of work just for an update. Is this likely to happen every time?

    Ross Moderator
    (Private)  February 21, 2016 at 5:38 pm #37544

    Hi Mike

    I think we’re getting confused here

    You have 7 post meta fields – but for some reason they are all set to Catalogue

    Which means they will never find hte right data or be able to perform a search.

    I believe this is a bug that has occurred when upgrading the version.

    If you take a look now, I’ve updated all these, to the settings I *think* they are supposed to be.

    It seems like now everything is working.

    RE update procedure – 2.0 was a huge update, and 3.0 will be.

    Any sub releases aside from the major versions you should never have any issues with, but a major version release usually, although with the best intention, means a lot will change in the plugin, and as a result there may be bugs when upgrading – which we of course try to resolve as soon as we can – so waiting before a major upgrade generally a safe play.

    Thanks

    Anonymous
    (Private)  February 23, 2016 at 8:04 am #37701

    That’s done the job – everything seems to be working great now. Thanks Ross.

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