Forums › Forums › Search & Filter Pro › How to update without losing everything

Viewing 10 posts - 1 through 10 (of 16 total)
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  • Anonymous
    (Private)  January 30, 2016 at 3:24 am #35785

    I want to update from 1.4.1 to the latest version. I tried to install via WP interface and adding new plugin but it said the directory already existed. Do I have to copy the files manually? If so, how do I do it so I don’t lose all my existing settings and forms?

    Ross Moderator
    (Private)  January 30, 2016 at 10:24 am #35792

    Hi Mike

    We’re having hosting/server issues at the moment, I feel quite lucky I’m even able to post on here! This I’m afraid is also causing issues to automatic updates :/

    To upgrade do the following:

    1) Download S&F from your account
    2) Disable S&F (do not remove)
    3) Delete the search-filter-pro folder from your plugins
    4) Upload the new version
    5) Re-enable S&F

    You should probably also check out the upgrade notes for 2.0 before doing anything:
    http://www.designsandcode.com/documentation/search-filter-pro/2-0-upgrade-notes/

    Thanks

    Ross Moderator
    (Private)  January 30, 2016 at 10:24 am #35793

    Hi Mike

    We’re having hosting/server issues at the moment, I feel quite lucky I’m even able to post on here! This I’m afraid is also causing issues to automatic updates :/

    To upgrade do the following:

    1) Download S&F from your account
    2) Disable S&F (do not remove)
    3) Delete the search-filter-pro folder from your plugins
    4) Upload the new version
    5) Re-enable S&F

    You should probably also check out the upgrade notes for 2.0 before doing anything:
    http://www.designsandcode.com/documentation/search-filter-pro/2-0-upgrade-notes/

    Thanks

    Anonymous
    (Private)  February 1, 2016 at 1:36 am #35866

    I’d already checked the documentation but what I’m not sure about is what happens to my existing settings and form when I upgrade? you mentioned to delete the folder from my plugins – won’t I lose everything I had set up?

    Ross Moderator
    (Private)  February 1, 2016 at 10:04 am #35886

    Nope the steps 1-5 will keep all your forms because they are stored in the database 🙂

    Anonymous
    (Private)  February 17, 2016 at 7:38 am #37179

    I’ve updated the plugin and now, nothing works on the search or filtering?

    Ross Moderator
    (Private)  February 17, 2016 at 10:40 am #37187

    Do you have a link?

    Thanks

    Anonymous
    (Private)  February 17, 2016 at 10:47 am #37188

    imagestock.asia

    Ross Moderator
    (Private)  February 17, 2016 at 11:28 am #37191
    This reply has been marked as private.
    Anonymous
    (Private)  February 17, 2016 at 12:31 pm #37204
    This reply has been marked as private.
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Viewing 10 posts - 1 through 10 (of 16 total)
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