How to update without losing everything

This topic has 15 replies, 2 voices, and was last updated 10 years, 8 months ago by Anonymous.

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Anonymous
(Private) January 30, 2016 at 3:24 am #35785

I want to update from 1.4.1 to the latest version. I tried to install via WP interface and adding new plugin but it said the directory already existed. Do I have to copy the files manually? If so, how do I do it so I don’t lose all my existing settings and forms?

Ross Moderator
(Private) January 30, 2016 at 10:24 am #35792

Hi Mike

We’re having hosting/server issues at the moment, I feel quite lucky I’m even able to post on here! This I’m afraid is also causing issues to automatic updates :/

To upgrade do the following:

1) Download S&F from your account
2) Disable S&F (do not remove)
3) Delete the search-filter-pro folder from your plugins
4) Upload the new version
5) Re-enable S&F

You should probably also check out the upgrade notes for 2.0 before doing anything:
http://www.designsandcode.com/documentation/search-filter-pro/2-0-upgrade-notes/

Thanks

Ross Moderator
(Private) January 30, 2016 at 10:24 am #35793

Hi Mike

We’re having hosting/server issues at the moment, I feel quite lucky I’m even able to post on here! This I’m afraid is also causing issues to automatic updates :/

To upgrade do the following:

1) Download S&F from your account
2) Disable S&F (do not remove)
3) Delete the search-filter-pro folder from your plugins
4) Upload the new version
5) Re-enable S&F

You should probably also check out the upgrade notes for 2.0 before doing anything:
http://www.designsandcode.com/documentation/search-filter-pro/2-0-upgrade-notes/

Thanks

Anonymous
(Private) February 1, 2016 at 1:36 am #35866

I’d already checked the documentation but what I’m not sure about is what happens to my existing settings and form when I upgrade? you mentioned to delete the folder from my plugins – won’t I lose everything I had set up?

Ross Moderator
(Private) February 1, 2016 at 10:04 am #35886

Nope the steps 1-5 will keep all your forms because they are stored in the database 🙂

Anonymous
(Private) February 17, 2016 at 7:38 am #37179

I’ve updated the plugin and now, nothing works on the search or filtering?

Ross Moderator
(Private) February 17, 2016 at 10:40 am #37187

Do you have a link?

Thanks

Anonymous
(Private) February 17, 2016 at 10:47 am #37188

imagestock.asia

Ross Moderator
(Private) February 17, 2016 at 11:28 am #37191

This reply has been marked as private.

Anonymous
(Private) February 17, 2016 at 12:31 pm #37204

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