Forums › Forums › General › updated to PHP 7.2 and now experiencing issues with Search & Filter Pro

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  • Anonymous
    (Private)  May 3, 2019 at 4:29 pm #210113

    I updated WordPress to PHP 7.2 and now I’m experiencing issues with Search & Filter Pro on my WordPress site. The posts in my projects pages, events, news and careers are not being shown. When I login to the WP admin panel I can see the projects (etc.) are still there they just will not appear in the live website. I called my host and they think it’s an issue with Search & Filter Pro. She said she was seeing errors on her side. When I tried to update the plugin it states, “Update Failed: Download failed. Unauthorized”. My other plugins are able to update and I don’t know why this one will not.

    Trevor
    (Private)  May 4, 2019 at 10:43 am #210142

    It sounds like you have an outdated version of our plugin. The current version is 2.4.6

    This may be because we changed our domain a little while ago, and so old version do not see new updates. What version do you have installed, so that I may recommend the best method to update?

    Anonymous
    (Private)  May 6, 2019 at 10:19 pm #210184

    My current version is 2.2.0

    Do you have an email address I can send send where I can send you what my host sent me regarding this issue?

    Thank you

    Stefanie

    Trevor
    (Private)  May 7, 2019 at 10:24 am #210225

    2.2.0 has issues with PHP7.2. You will need to upgrade to 2.4.6.

    This post/thread covers the issues and offers the solution/method to use:

    https://support.searchandfilter.com/forums/topic/update-fixes-php-7-2-issue/#post-200784

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