Search & Filter Pro not updating - Search & Filter Support

Tagged: update

This topic has 1 reply, 2 voices, and was last updated 6 years, 4 months ago by Trevor.

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Anonymous
(Private) July 17, 2018 at 3:18 pm #182767

Hi

I’ve just tried to update the Search & Filter Pro plugin and it’s failing as it says there are too many redirects.

Please advise

Thanks

Kim

Trevor
(Private) July 17, 2018 at 4:41 pm #182775

At the moment some users are experiencing this issue because we moved domain. Assuming that you had correctly activated the license on that domain, and the update failed as you say, do you have a Windows based server? If you DO have a Windows server (unlikely, as most use Apache), you will need this plugin installed to overcome a bug with that server software:

https://wordpress.org/plugins/fix-windows-compatibility/

Otherwise, if your current version is 2.3.2 or later, then the advice in this thread should work for you:

https://support.searchandfilter.com/forums/topic/upload-fail/#post-170001

Or, if your current version is 2.3.1 or earlier see this post:

https://support.searchandfilter.com/forums/topic/white-space-in-post-meta/#post-155961

We are working on fixing it, but they may take a while. It will not affect updates once you have updated to v2.4.4.
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