- This topic has 2 replies, 3 voices, and was last updated 6 years, 5 months ago by .
These forums are now closed and remain for historical purposes.
None of the content applies to the new version 3. For support, get in touch via our contact form.
Tagged: license, renewal, under maintenance
Hello,
I’ve received an email with the folllowing text:
Hello Boris Hoekmeijer,
Your license key for Search & Filter Pro is about to expire.
If you wish to renew your license, simply click the link below and follow the instructions.
You will receive a 20% discount on your renewal.
Your license expires on: July 2, 2018.
Your expiring license key is: [reacted].
Renew now: https://www.designsandcode.com/checkout/?edd_license_key=%5Bredacted%5D&download_id=615.
BUT,
I cannot log on to the designsandcode site to renew my license, because the site is under maintenance. That is strange, because the URL to the license renewal page is available. Only when I try to log in to make sure my account credentials are used, do I get the maintenance message. I cannot renew my license.
I also logged on to the new site searchandfilter.com, but there I don’t see any way to renew my license.
How can I renew?
Regards,
Boris Hoekmeijer
Hi Boris
When did you receive that email?
I disabled the email system from our old site so you shouldn’t have got this (unless it was in the couple of days we switched over), instead you should get an email from searchandfilter.com?
You should be able to do the same thing on this site by using the following link:
https://searchandfilter.com/cart/?edd_license_key=LICENSEKEY&download_id=615
(replace LICENSEKEY of course)
Thanks
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
We also use cookies to store items in your cart as well as allowing your to login on the site.
You can adjust all of your cookie settings by navigating the tabs on the left hand side.
By continuing to use this site, you also agree to our Privacy Policy.
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
*Other cookies used for logging in and cart functions will only be used when you use those features and cannot be disabled.
If you disable these cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Please enable Strictly Necessary Cookies first so that we can save your preferences!
More information about our Cookie Policy