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  • Trevor
    (Private)  January 27, 2021 at 9:15 pm #274344

    Are you using the WooCommerce manage stock functionality?

    Anonymous
    (Private)  January 27, 2021 at 9:47 pm #274348

    Hi Trevor, thanks for the quick reply.

    Yes the site has ‘Enable stock management’ enabled.

    Many of the products don’t have ‘Enable stock management at product level’ checked on product level.

    Trevor
    (Private)  January 27, 2021 at 10:21 pm #274354
    This reply has been marked as private.
    Anonymous
    (Private)  February 16, 2021 at 7:38 am #275715
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    Trevor
    (Private)  February 16, 2021 at 8:46 am #275718

    I have referred this to our plugin developer, Ross, for his attention.

    Anonymous
    (Private)  February 16, 2021 at 10:01 am #275724
    This reply has been marked as private.
    Anonymous
    (Private)  March 10, 2021 at 8:55 pm #275826

    Hi Trevor, I don’t suppose Ross has had a chance to look at this one?

    Ross Moderator
    (Private)  March 11, 2021 at 7:17 am #275833

    Hi Dean

    Apologies, I’ve dropped the ball on this one as we’ve moved over to the new support system, I had missed your ticket when checking through old ones – no excuse!

    We’re looking into this today and tomorrow and hope to come back to you with some answers soon.

    Do you have temporary admin logins so we can take a look at the site (and change the stock status of a product to test – we’ll change it back of course – a dev site would be even better)?

    Thanks

    Anonymous
    (Private)  March 12, 2021 at 5:55 pm #275840
    This reply has been marked as private.
    Anonymous
    (Private)  March 13, 2021 at 8:07 am #275843
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