Forums › Forums › Search & Filter Pro › WooCommerce attributes and variable products
- This topic has 15 replies, 5 voices, and was last updated 1 year, 6 months ago by Anonymous.
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Anonymous(Private) January 27, 2021 at 9:11 pm #274339
Hi there,
Thank you for this plugin, it has served us well over the years!
We have a website which has been using the plugin for some time but we noticed an issue that has been occurring for the last two versions (I haven’t checked further back). We are running latest WooCommerce and WordPress.
The issue can be summarised into the following:
– We have a product attribute ‘Pot colour’
– We have a S&F filter which uses the attribute ‘Pot colour’
– The ‘Pot colour’ attribute is also used for many variable products where there are multiple colour options
– When the ‘Pot colour’ filter is used, only simple products* are shownOther attribute filters when used show both simple and variable products.
*All variable products use ‘Pot colour’ and no other attribute so I don’t know whether it’s excluding all variable or just variable products with this attribute.
Thanks in advanced
Dean
Ross Moderator(Private) March 11, 2021 at 7:17 am #275833Hi Dean
Apologies, I’ve dropped the ball on this one as we’ve moved over to the new support system, I had missed your ticket when checking through old ones – no excuse!
We’re looking into this today and tomorrow and hope to come back to you with some answers soon.
Do you have temporary admin logins so we can take a look at the site (and change the stock status of a product to test – we’ll change it back of course – a dev site would be even better)?
Thanks
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