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  • This topic has 15 replies, 3 voices, and was last updated 1 week ago by Ross.
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  • Elliot Banks
    (Private)  October 14, 2020 at 1:51 pm #262891

    Hi guys,

    We are using a search form with multiple taxonomies (3 custom and 1 woocommerce).

    The 3 custom taxonomies work fine (Gender, material, and shape). The issue
    is the woocommerce attribute (pa_colour) is returning 0 results.

    https://stagingwolf.wpengine.com/product-category/mens/?_sft_gender=men&_sft_material=pure-titanium

    Any ideas would be great,
    Thanks

    Trevor Moderator
    (Private)  October 14, 2020 at 1:58 pm #262901
    This reply has been marked as private.
    Elliot Banks
    (Private)  October 14, 2020 at 2:02 pm #262905
    This reply has been marked as private.
    Trevor Moderator
    (Private)  October 14, 2020 at 2:19 pm #262913

    I can see nothing wrong with the setup. I did see that you have a custom taxonomy ‘product_visibility’ that I cannot see attached to Products where you set an ‘Include’ in the form to ‘featured’ only, but I did try without that and no change.

    As you are using WP Engine for hosting, can you edit the WordPress site wp-config.php file and add this line towards the start of the file (after the php tag line):

    define(‘WPE_GOVERNOR’, false);

    Copy this from the forum post, and not the email, as email software will replace the quote marks with the wrong ones.

    If that does not fix it, please get back to me, as I made need to escalate this to our developer, Ross.

    Elliot Banks
    (Private)  October 14, 2020 at 2:23 pm #262917

    Added that snippet at the top there and seems to be the same issue.

    Thanks again

    Trevor Moderator
    (Private)  October 14, 2020 at 2:26 pm #262920
    This reply has been marked as private.
    Elliot Banks
    (Private)  October 15, 2020 at 10:57 am #262977
    This reply has been marked as private.
    Ross Moderator
    (Private)  October 16, 2020 at 9:24 am #263110
    This reply has been marked as private.
    Elliot Banks
    (Private)  October 16, 2020 at 10:47 am #263127
    This reply has been marked as private.
    Ross Moderator
    (Private)  October 16, 2020 at 12:18 pm #263155
    This reply has been marked as private.
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