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Viewing 8 posts – 1 through 8 (of 8 total)
  • Anonymous
    (Private)  February 9, 2016 at 10:40 am #36536

    Hi Ross.
    Today i’ve upgrade the license.
    But i cannot add other sites.
    Thank you for cooperation.

    Armando

    Ross Moderator
    (Private)  February 11, 2016 at 11:20 am #36756
    This reply has been marked as private.
    Anonymous
    (Private)  February 11, 2016 at 1:53 pm #36773

    Hi Ross.
    In my account, I clicked on Upgrade. I payed.
    Once I paid, I came back and found two items, none of which allows me to enter the sites to manage.
    Thanks for cooperation.

    Ross Moderator
    (Private)  February 12, 2016 at 12:07 pm #36844

    Very strange! Looking at your account, it shows your license expires at the end of december.

    Therefor you should not be able to click “upgrade” without renewing the existing license first.

    Can you think why or how this happened?

    Do you have any other license that perhaps you were trying to apply the upgrade to?

    Thanks

    Anonymous
    (Private)  February 12, 2016 at 12:32 pm #36849
    This reply has been marked as private.
    Ross Moderator
    (Private)  February 15, 2016 at 3:14 pm #37003
    This reply has been marked as private.
    Anonymous
    (Private)  February 15, 2016 at 3:56 pm #37012
    This reply has been marked as private.
    Ross Moderator
    (Private)  February 15, 2016 at 6:39 pm #37019
    This reply has been marked as private.
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Viewing 8 posts – 1 through 8 (of 8 total)
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