update the count number for range number not updating anymore

This topic has 32 replies, 3 voices, and was last updated 5 years, 7 months ago by Ross.

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Anonymous
(Private) September 18, 2020 at 10:59 am #260011

The counts are updated automatically when using choice for example, but not with Range – Number.

Enable Auto count is selected + Update the Search Form on user interaction too.

Anonymous
(Private) September 18, 2020 at 11:09 am #260012

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Anonymous
(Private) September 18, 2020 at 11:09 am #260013

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Anonymous
(Private) September 18, 2020 at 1:32 pm #260038

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Trevor
(Private) September 18, 2020 at 3:19 pm #260046

Hi

Auto Count does not apply to range fields as the min-max range does not change. This post contains a bit of an explanation from our developer:

https://support.searchandfilter.com/forums/topic/post-meta-field-values-not-showing-correctly-on-woocommerce-product-categories/#post-257013

Anonymous
(Private) September 18, 2020 at 3:51 pm #260051

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Trevor
(Private) September 18, 2020 at 4:00 pm #260055

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Anonymous
(Private) September 18, 2020 at 5:17 pm #260073

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Anonymous
(Private) September 21, 2020 at 2:26 pm #260169

Small update which could opint in the right direction. Sometimes when we reload the cache of the plugin, it does not even have counts (if this happens, no range_input number is filled). Even if i didn’t change anything else.

ANy thoughts? Since its a live website which can’t be used normally at this moment 🙂

Trevor
(Private) September 21, 2020 at 2:35 pm #260175

That suggests, when that happens, that either the cache re-build has failed, or that your server might be caching the tables.
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