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Update problems

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  • Anonymous
    (Private)  October 9, 2014 at 7:07 pm #5792

    I updated and my search stopped functioning. I was filtering for a taxonomy term and before the update the plugin would tell me how many users were tagged with that term in brackets. Now it reflects 0 when I know there are 2 members carrying that tag.

    With the update are we supposed to identify all the tags we want to include or exclude?

    Ross Moderator
    (Private)  October 14, 2014 at 4:00 pm #5929

    Hi Edward, check to make sure for a specific field that show count is enabled, and also make sure beta autocount is disabled – it sounds like the second option has somehow become enabled.

    I’m away atm so will get back to you on my return – if you want I can send you a previous version of the plugin to use in the meantime if the above option does not work.

    Thanks

    Anonymous
    (Private)  October 14, 2014 at 4:42 pm #5943

    Hi Ross

    I still have a previous version which I am using.

    One other query whilst I have you. The plugin returns users with their avatars. When I click any of them I am directed to their author page which don’t exist on my site. Is there a way to direct to the relevant users profile page?

    Thanks

    Ed

    Ross Moderator
    (Private)  October 15, 2014 at 2:34 pm #5979

    Just replying now to your other post regarding this – https://support.searchandfilter.com/forums/topic/link-user-results-to-user-profile/

    Thanks

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