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  • Anonymous
    (Private)  May 18, 2018 at 2:14 pm #178390

    Hi,

    I wanted to update to the newest Version of Search&Filter Pro, but the update does’t work. It says “Unauthorized” as an error message.
    I checked my account and my License key is still valid.
    What should I do now?

    Regards,
    Alice

    Trevor
    (Private)  May 18, 2018 at 3:33 pm #178414

    Sorry to hear of your problem. Assuming that you had activated the license on that domain, did the update fail? If so, do you have a Windows based server? If you do have a Windows server, you will need this plugin installed to overcome a bug with that server:

    https://wordpress.org/plugins/fix-windows-compatibility/

    Otherwise, the advice in this thread should work for you:

    https://support.searchandfilter.com/forums/topic/upload-fail/#post-170001

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