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Support Forums Forums General Support Update Failed. Download Failed. Unauthorized.

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This topic contains 3 replies, has 2 voices, and was last updated by  Trevor 1 month, 3 weeks ago.

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  • Stormy Goodwin
    #217270

    Hi. I just paid to renew and yet I can’t update. I looked at previous threads in your support forum indicating that you might have changed servers, thus causing the issue.

    Have you fixed this yet, so that your customers can update from the WP dashboard? Please let me know the ETA on this fix.

    Thanks,

    SG

    Trevor Moderator
    #217273

    I first need to know what version you have currently installed. We have changed the domain on the updates server, so you will have one time manual update to perform, but the method is different depending on the version you are using.

    Stormy Goodwin
    #217275

    Version 2.3.4

    Trevor Moderator
    #217277
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