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Forums › Forums › General › Update Failed. Download Failed. Unauthorized.

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  • Stormy Goodwin
    (Private)  July 25, 2019 at 8:26 pm #217270

    Hi. I just paid to renew and yet I can’t update. I looked at previous threads in your support forum indicating that you might have changed servers, thus causing the issue.

    Have you fixed this yet, so that your customers can update from the WP dashboard? Please let me know the ETA on this fix.

    Thanks,

    SG

    Trevor Moderator
    (Private)  July 25, 2019 at 8:47 pm #217273

    I first need to know what version you have currently installed. We have changed the domain on the updates server, so you will have one time manual update to perform, but the method is different depending on the version you are using.

    Stormy Goodwin
    (Private)  July 25, 2019 at 8:54 pm #217275

    Version 2.3.4

    Trevor Moderator
    (Private)  July 25, 2019 at 9:15 pm #217277

    See the advice in this post:

    https://support.searchandfilter.com/forums/topic/post-date-not-working-2/#post-201283

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