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Support Forums Forums General Support Update Fail

This topic is: resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Loïc Delahais
    #231923

    Hello,

    I try to update the plugin but it fails. (My key licence is active).
    I have this message :

    Redacted detail

    Une erreur est survenue lors de la mise à jour de Search & Filter Pro : Le téléchargement a échoué. Unauthorized

    What can I do ?

    Thank you

    Trevor Moderator
    #231925

    If you log in to your account on our site, does it show the correct domain as being activated for the licence key?

    Look in my account -> view licenses -> manage sites.

    You may need to deactivate the site in your WordPress admin and reactivate it.

    Loïc Delahais
    #233235

    It works, thank you. It was my local site who was added…

    Trevor Moderator
    #233239

    Thanks for letting me know. I will close this thread for now.

Viewing 4 posts - 1 through 4 (of 4 total)

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