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Support Forums Forums General Support Update Fail

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  • Loïc Delahais


    I try to update the plugin but it fails. (My key licence is active).
    I have this message :

    Redacted detail

    Une erreur est survenue lors de la mise à jour de Search & Filter Pro : Le téléchargement a échoué. Unauthorized

    What can I do ?

    Thank you

    Trevor Moderator

    If you log in to your account on our site, does it show the correct domain as being activated for the licence key?

    Look in my account -> view licenses -> manage sites.

    You may need to deactivate the site in your WordPress admin and reactivate it.

    Loïc Delahais

    It works, thank you. It was my local site who was added…

    Trevor Moderator

    Thanks for letting me know. I will close this thread for now.

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