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Update Error – Can't Update Plugin

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Viewing 6 posts – 1 through 6 (of 6 total)
  • Anonymous
    (Private)  January 11, 2016 at 3:18 pm #33894

    I can’t update the plugin. I keep getting an update error. My license number is entered, but i get the error message “An error occurred while updating Search & Filter Pro: Download failed. Unauthorized” – I have a developer license.

    Ross Moderator
    (Private)  January 12, 2016 at 12:52 am #33966

    Hi Nadine

    We’re experiencing problems with automatic updates.

    I’m currently testing but finding it very hard to duplicate.

    I’ll update when I know more.

    In the meantime you can download the latest version from your account.

    Thanks

    Anonymous
    (Private)  January 12, 2016 at 12:26 pm #34006

    HEy I tried to update your plugin but no success. now my page is not visible anymore and i don’t know why

    Ross Moderator
    (Private)  January 12, 2016 at 2:11 pm #34014

    Hi Tobi

    Can you open a new ticket?

    Thanks

    Anonymous
    (Private)  January 12, 2016 at 3:36 pm #34023

    Thanks, I did that yesterday. If there’s anything i can do to help you figure out the issue, let me know.

    Ross Moderator
    (Private)  January 13, 2016 at 11:00 am #34100

    Thanks Nadine, I will do 🙂

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Viewing 6 posts – 1 through 6 (of 6 total)
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