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Unable to update plugin and to manage licensed sites

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Viewing 3 posts – 1 through 3 (of 3 total)
  • Anonymous
    (Private)  February 10, 2017 at 10:02 am #89315

    I tried to update the Search&Filter Pro plugin from WP, but I get “Unauthorized” error.
    When I try to manage my sites (“Manage Sites” in “View Licenses”), I found old sites URL and I want to update them, but I’m unable to do anything.
    Neither “Deactivate site” nor “Add site” are working.
    My license is active and not expired.

    Thanks for the support.

    Mauro

    Trevor
    (Private)  February 10, 2017 at 10:13 am #89318

    It might be that the server will need some minutes to reset the URL. Please wait a while and try again?

    Anonymous
    (Private)  February 10, 2017 at 12:59 pm #89374

    Yes. Now in the “Manage sites” there are the updated and correct URLs.
    Also, updating the plugin from WP have worked.

    Thanks.

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