Forums Forums General Unable to Update

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  • Trevor
    #236905

    In Your Account, is the site listed as activated?

    I think that the version you have is pointing to our old domain, so will not see the updates.

    Download the latest version from Your Account area as a zip file.

    If you then install and activate the plugin below, it will then let you install this latest version of our plugin using the Add new Plugin -> upload method without the error message that normally appears warning you the plugin is already installed, thus preserving the settings and forms, etc:

    https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    You can remove that plugin once done (but it is a useful developer tool).

    Trevor
    #237058

    Thanks for letting me know this worked. I will close this thread for now.

Viewing 2 posts - 1 through 2 (of 2 total)