Unable to Update

Trevor

#236905

In Your Account, is the site listed as activated?

I think that the version you have is pointing to our old domain, so will not see the updates.

Download the latest version from Your Account area as a zip file.

If you then install and activate the plugin below, it will then let you install this latest version of our plugin using the Add new Plugin -> upload method without the error message that normally appears warning you the plugin is already installed, thus preserving the settings and forms, etc:

https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

You can remove that plugin once done (but it is a useful developer tool).

Trevor

#237058

Thanks for letting me know this worked. I will close this thread for now.

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