- Peter Matthews(Private) March 17, 2020 at 10:45 am #236899
The S&F Pro plugin is no longer working correctly on my site.
I am running v2.3.4 and have renewed my license so that I can update to v2.5.0 and hopefully fix the issue.
Unfortunately the system isn’t showing any updates. I Can’t upload the new version of the plugin directly unless I delete the old version, but then I will lose my data.
Can you please advise on this?
JamieTrevor Moderator(Private) March 17, 2020 at 11:04 am #236905
In Your Account, is the site listed as activated?
I think that the version you have is pointing to our old domain, so will not see the updates.
Download the latest version from Your Account area as a zip file.
If you then install and activate the plugin below, it will then let you install this latest version of our plugin using the Add new Plugin -> upload method without the error message that normally appears warning you the plugin is already installed, thus preserving the settings and forms, etc:
You can remove that plugin once done (but it is a useful developer tool).
The topic ‘Unable to Update’ is closed to new replies.
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