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Support Forums Forums General Support Unable to update

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  • Stacie Porter Bilger

    I am not able to update the plugin even though I bought a new license. It says the site is activated when I go to Manage sites in my account here, however, it does not look activated when I go to the settings of the plugin on the wordpress dashboard

    Here is the error we receive when updating:

    Trevor Moderator

    What version of the plugin is installed?

    Stacie Porter Bilger

    2.0.3 – do I need to update manually? I will try that. Once I do that will auto updates work in the future?

    Stacie Porter Bilger

    That seemed to work. Thnaks!

    Trevor Moderator

    Cool. you figured it out, and yes it should auto update again.

Viewing 5 posts - 1 through 5 (of 5 total)

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