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Forums › Forums › Search & Filter Pro › Tag option is not displaying

Viewing 10 posts - 1 through 10 (of 51 total)
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  • JAn Brokes
    (Private)  August 11, 2016 at 10:07 am #54257

    Hi I am reffering to this post
    https://wordpress.org/support/topic/tag-option-is-not-displaying?replies=2

    Hello I am using plugin. It works perfectly for custom fields. But if I want to add Tags, its not working

    No TAG options are displaying
    http://www.livit.cz/fotogalerie/

    Trevor Moderator
    (Private)  August 11, 2016 at 10:12 am #54262

    Hi

    From our database it would appear that you initial product support period (12 months from purchase in April 2015) has expired. This probably means you cannot access the latest version, 2.2.0.

    Please extend the support license from your account area to receive continued support.

    JAn Brokes
    (Private)  August 11, 2016 at 10:38 am #54267

    Hi, thanks for reply. Could you please send me link for prolonging support with access to newest release?

    Trevor Moderator
    (Private)  August 11, 2016 at 11:54 am #54274

    You should find it in here:

    https://www.designsandcode.com/account/

    JAn Brokes
    (Private)  August 11, 2016 at 12:00 pm #54276

    Thanks, Paid

    Trevor Moderator
    (Private)  August 11, 2016 at 12:01 pm #54278

    OK, so … first thing to do is upgrade the plugin. Take a site backup first!!!!

    JAn Brokes
    (Private)  August 11, 2016 at 1:17 pm #54281

    HI, I deleted the former release, upload new one and when trying to activate plugin –

    Warning: require_once(/web/htdocs3/livitcz/home/www/wp-content/plugins/search-filter-pro/admin/includes/EDD_SL_Plugin_Updater.php): failed to open stream: No such file or directory in /web/htdocs3/livitcz/home/www/wp-content/plugins/search-filter-pro/admin/class-search-filter-admin.php on line 19

    Am I doing something wrong?

    Trevor Moderator
    (Private)  August 11, 2016 at 1:32 pm #54283

    How did you delete it? And did you make a backup, like I said?

    JAn Brokes
    (Private)  August 11, 2016 at 1:36 pm #54284

    Yes I made backup. I deleted former version from FTP

    Trevor Moderator
    (Private)  August 11, 2016 at 2:13 pm #54288

    How odd. I have never seen that error message before. Did you go look and see if that file is there? In that folder?

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