Support request with DIVI page builder - Search & Filter Support

Tagged: Divi

This topic has 7 replies, 2 voices, and was last updated 10 years, 8 months ago by Ross.

Viewing 8 posts – 1 through 8 (of 8 total)

Anonymous
(Private) January 27, 2016 at 2:42 pm #35468

Dear,

we had a site build with DIVI page builder using Search & Filter Pro and WMPL

We had build a search based on Posts AND tags,

The filter is showing the tags, but with autocount I have always a count of 0.

Selecting the tag I have of course no results.

The filter is set to return the data using Post Type Archive and AJAX.

There is any way to show the results?

you can see the page at the following URL

http://test.sardiniagrandtour.com/tours/

Any help is much appreciated

Best Regards

Ross Moderator
(Private) January 27, 2016 at 3:45 pm #35478

It sounds like you might have some conflicting settings in the Post Meta tab or the Tags, Categories & Taxonomies tab.

Try clearing these out and see if the count numbers change?

Also, for now while we test, please disable ajax completely (under the “display results” tab).

Thanks

Anonymous
(Private) February 1, 2016 at 9:14 am #35879

Dear,

we’ve removed the include configuration in Tags, Categories & Taxonomies tab and now the page is not using the AJAX.

I’m afraid that nothing has changed.

Can you take a look?

Thanks!

Ross Moderator
(Private) February 2, 2016 at 12:31 pm #36027

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Anonymous
(Private) February 4, 2016 at 8:24 am #36210

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Ross Moderator
(Private) February 4, 2016 at 11:53 pm #36281

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Anonymous
(Private) February 8, 2016 at 1:47 pm #36483

Dear, we have upgraded to version 2.1.2

Let us know

Ross Moderator
(Private) February 10, 2016 at 11:52 am #36637

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