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Support Forums Forums Search & Filter Pro Sort order not working

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  • lucia sanchez


    I have the filter working. Everything works really well except for the “Sort order” option.
    In the front, the user selects a different order, the products section gets the white overlay, but no change in the order.

    Is there any setting I’m not configuring right or is it a bug?

    Thank you!

    Trevor Moderator

    I am sorry, but your license appears to have expired recently, did you renew it? If not, you will first need to renew the license to receive updates or support.

    lucia sanchez

    Hi Trevor,

    I didn’t realized! Sorry about that, I just renewed it.

    Sort options are working in the frontend, neither in the plugin settings btw.



    Trevor Moderator

    Are you able to send me a live link/URL to your search page so I can take a look? Can you step me though how to see the issue?

    lucia sanchez
    This reply has been marked as private.
    Trevor Moderator

    Looking at the list of plugins, this plugin:

    is not compatible with our plugin, as it can override our query (as do other plugins like it).

    I would advise to deactivate that plugin for now.

    If you need that plugin for other pages, please see this post:

    lucia sanchez

    Thank you! It makes sense and it worked.

    The snippet in the post didn’t work but on the settings of the “post types order” plugin I deactivate “Auto sort” and it is not interfering anymore 🙂


    Trevor Moderator

    Thanks for letting me know. I will close this thread for now.

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