Forums › Forums › Search & Filter Pro › Sort order not working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Trevor
    (Private)  September 23, 2019 at 11:37 am #221564

    I am sorry, but your license appears to have expired recently, did you renew it? If not, you will first need to renew the license to receive updates or support.

    Anonymous
    (Private)  September 23, 2019 at 11:48 am #221566

    Hi Trevor,

    I didn’t realized! Sorry about that, I just renewed it.

    Sort options are working in the frontend, neither in the plugin settings btw.

    Thanks!

    Lucia

    Trevor
    (Private)  September 23, 2019 at 12:16 pm #221572

    Are you able to send me a live link/URL to your search page so I can take a look? Can you step me though how to see the issue?

    Anonymous
    (Private)  October 10, 2019 at 10:44 am #223370
    This reply has been marked as private.
    Trevor
    (Private)  October 10, 2019 at 7:08 pm #223420

    Looking at the list of plugins, this plugin:

    https://www.screencast.com/t/DDy8YEzpNqoF

    is not compatible with our plugin, as it can override our query (as do other plugins like it).

    I would advise to deactivate that plugin for now.

    If you need that plugin for other pages, please see this post:

    https://support.searchandfilter.com/forums/topic/sort-order-by-custom-field-not-working-properly/#post-219094

    Anonymous
    (Private)  October 10, 2019 at 8:54 pm #223424

    Thank you! It makes sense and it worked.

    The snippet in the post didn’t work but on the settings of the “post types order” plugin I deactivate “Auto sort” and it is not interfering anymore 🙂

    Thanks!

    Trevor
    (Private)  October 10, 2019 at 9:02 pm #223427

    Thanks for letting me know. I will close this thread for now.

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