Forums › Forums › Search & Filter Pro › S&F not working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Anonymous
    (Private)  July 11, 2016 at 10:00 pm #50825

    I am using the Genesis Framework and a custom, very clean theme. I need your S&F plugin to search two Custom Fields:

    One Custom Field is “specialty” which could have multiple entries (ie business, family, love, tarot). I want the values to be searched individually so I am adding the entries separately to each post. The other Custom Field is “state” and there is only one entry for this.

    I am experiencing 3 issues:

    1. I have created a search page and added the shortcode to the sidebar but can’t get any results to display.

    2. At one point, I added multiple values to my Custom Fields but I decided the S&F would be cleaner if I kept them separate (as explained above). Unfortunately, the multiple values are still showing up in the S&F dropdown – even though I have removed these multiple entries from all posts. How can I purge this? I would only like existing values to display in the dropdown.

    3. I have 2 filters in my Search Form UI. On short pages, the bottom filter is falling behind the bottom of my page content area and is hidden. It will need to pop on top of the footer area a bit which is fine. How can I accomplish this?

    Please let me know if I can give you login to the site (which is currently in maintenance mode).

    Thanks so very much for any help.
    Mary E

    Trevor
    (Private)  July 12, 2016 at 9:08 am #50866

    Hi Mary

    Are we able to look at this together over Skype, as I do not understand fully what the issues are? We could share screens and talk this through using voice?

    Anonymous
    (Private)  July 13, 2016 at 12:39 am #51011
    This reply has been marked as private.
    Trevor
    (Private)  July 13, 2016 at 8:18 am #51017
    This reply has been marked as private.
    Anonymous
    (Private)  July 13, 2016 at 8:15 pm #51077
    This reply has been marked as private.
    Trevor
    (Private)  July 13, 2016 at 9:39 pm #51092

    So, sorted. You needed to add the results shortcode to the page and use CPT UI and ACF. Can I mark this resolved and close the thread?

    Anonymous
    (Private)  July 13, 2016 at 11:22 pm #51098

    Thank you so much for your FABULOUS support. Hands down this was the fastest, most thorough support I’ve EVER received from a plugin developer. Awesome! And the plugin works beautifully. Thanks again ~

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