Searching Not Working - Search & Filter Support

This topic has 14 replies, 2 voices, and was last updated 10 years, 10 months ago by Ross.

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Anonymous
(Private) November 30, 2015 at 7:40 pm #31056

Not sure why, but I can’t get the search filter or drop down options to change the results. I also want it to work in correlation with the year make model filter.
http://justboltons.com/shop/

I’m also not sure how to add the price filter setup you had in your demo site?

Anonymous
(Private) November 30, 2015 at 8:58 pm #31077

anyone? This is on a live site so I would love to fix it asap. I was originally using YITH and that doesn’t work. I’ve disabled the ajax and still cant get it to work.

Anonymous
(Private) December 1, 2015 at 4:22 am #31097

I definitely need someone to look into this for me asap and see if another plugin is causing a conflict….cant get any of the fields to work, it just reloads the shop page…

Anonymous
(Private) December 1, 2015 at 1:27 pm #31120

Is there a phone number or email available? I already paid for this plugin yesterday and have yet been able to integrate it with my site and theme so I would love to talk to someone about what I am missing or need to modify.

Ross Moderator
(Private) December 1, 2015 at 1:30 pm #31121

Hi Jonathan

Support is only provided through these forums.

We’re just working through a backlog of support requests from the weekend and will get round to yours soon.

Thanks

Anonymous
(Private) December 1, 2015 at 5:55 pm #31135

This reply has been marked as private.

Ross Moderator
(Private) December 1, 2015 at 6:50 pm #31150

Hi Jonathan

I see the reason S&F is not working on your shop page – you have set the shop page to display product categories rather than all products.

Check their docs here:

https://docs.woothemes.com/document/configuring-woocommerce-settings/

And change the setting: Shop Page Display

Thanks

Anonymous
(Private) December 1, 2015 at 8:27 pm #31164

Thank you Ross….why won’t it work with the Category display? I feel like thats a much cleaner why for the customers to browse.

Anonymous
(Private) December 1, 2015 at 8:27 pm #31165

And where can I find documentation on setting up the Toggling Price Filter like in your demo site?

Ross Moderator
(Private) December 2, 2015 at 12:52 pm #31219

Hi Jonathan

RE the category display – I’m looking into a fix for this so it can also work with that layout – I’ll get back to you later on today.

RE the price slider –

1) Use a Post Meta field
2) Ensure you are using the “number” type and select “Range Slider”
3) For WooCommerce price, set the meta key to _price

Thanks
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