Search results stopped updating - Search & Filter Support

This topic has 68 replies, 3 voices, and was last updated 5 years, 8 months ago by Ross.

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Anonymous
(Private) September 24, 2020 at 5:24 pm #260696

Hi again Trevor,

I turned on the “Enable Auto Count” option in the form and now the count next to each category updates when I select one or more categories but the results underneath have stopped updating (they stay the same no matter what I check or uncheck on the form) When I disable Auto Count the posts (results) start to update fine but the number of items in each category stops updating with each search. Is there a way to fix this? The page is https://ci.ioe.ac.uk/mandarin-resources-for-schools/

I will send you a temporary login in case you need access.

Many thanks

Anonymous
(Private) September 24, 2020 at 5:25 pm #260697

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Trevor
(Private) September 24, 2020 at 6:37 pm #260709

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Anonymous
(Private) September 25, 2020 at 9:12 am #260755

Ok, thanks – I will wait to hear back.

How do I fix the JavaScript errors (even though they aren’t causing the problem)

Ross Moderator
(Private) September 25, 2020 at 9:15 am #260757

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Anonymous
(Private) September 25, 2020 at 9:30 am #260770

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Ross Moderator
(Private) September 25, 2020 at 9:45 am #260780

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Anonymous
(Private) September 25, 2020 at 11:01 am #260795

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Ross Moderator
(Private) September 28, 2020 at 8:38 am #260973

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Anonymous
(Private) September 28, 2020 at 10:21 am #260999

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