Support Forums

Looking for support? You can access the support system via your account.

Forums Forums Search & Filter Pro Search results displaying incorrectly

Viewing 10 posts - 1 through 10 (of 19 total)
  • Kacper Kościański
    #201738

    Hello!

    I have a search and filter form on my website. I have some custom taxonomies (Rodzaj dystrybucji, pochodzenie and platforma). I have checkbox enabled. The problem is that the filter results are displaying incorrectly. For example when you choose PlayStation 4 in Platforma, 2 posts will show up. When you choose Xbox One, only 1 post will show up. But when you choose PlayStation 4 and Xbox one, only one result will show up. I want to display posts from all choosen categories, so in this example three posts should show up. How can I do it? I tried to change field relationship from OR to AND (and vice versa) but it doesn’t work in any way.

    Here’s my site: http://gromocje.pl/

    Thanks,
    Kacper

    Kacper Kościański
    #201741
    This reply has been marked as private.
    Trevor Moderator
    #201795
    This reply has been marked as private.
    Kacper Kościański
    #201845
    This reply has been marked as private.
    Kacper Kościański
    #201847
    This reply has been marked as private.
    Trevor Moderator
    #201853
    This reply has been marked as private.
    Kacper Kościański
    #201855

    This is not the issue. I deactivated the other form to check it but unfortunately it didn’t fixed any of these issues. One form is for desktop and one for mobile (never 2 in the same time). Do you have any other idea?

    Trevor Moderator
    #201859

    How did you deactivate it? Did you delete it or change its Display Results Method?

    Kacper Kościański
    #201862
    This reply has been marked as private.
    Kacper Kościański
    #201864
    This reply has been marked as private.
Viewing 10 posts - 1 through 10 (of 19 total)

You must be logged in to reply to this topic.