Search not working

Anonymous

#36873

Hi there i havea search and filter i deactivated the Auto submit form and when i click in one category and the other, the first one resets….. and doesnt let me hit the submit button… and i got the Maintain Search Form State active… if you want to see it you can go to http://www.eliteflower.com/products thx a lot!

Ross Moderator

#36874

Can you upgrade to 2.1.2?

Thanks

Anonymous

#36981

For some reason i cannot upgrade….

Anonymous

#36982

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…
Updating Plugin Search & Filter Pro (1/1)

Downloading update from http://www.designsandcode.com/edd-sl/package_download/MTQ1NTU4Nzk5Nzo3MmM0M2RlMGUwNzFiMmJlNzc5YmFjYmVkZTgyZGZjZTo2MTU6MjIyMTc1MjgyM2MwM2U2N2Q4MWUxYTJjMzJjOTdjMWE6aHR0cEAvL3d3dy5lbGl0ZWZsb3dlci5jb20=…
Unpacking the update…

An error occurred while updating Search & Filter Pro: Could not create directory. search-filter-pro/admin/views/fields

Disabling Maintenance mode…

All updates have been completed.

Ross Moderator

#36983

Hey Daniel

This sounds like a permissions issue on your server possibly?

ie, perhaps you uploaded S&F via FTP originally, and the permsissions set on the folder are not correct, so that WP cannot overwrite them.

To test this theory, I would completely delete S&F via FTP.

Upload it via the plugins sections as a ZIP file, and then try and update after this.

Alternatively, you could just do a manual update by redownloading from your account and checking the folder permissions to see if they match.

Thanks

Ross Moderator

#36984

**note – do not click “remove” in the wp-admin plugins page, this will delete your saved search forms.

Thanks

Anonymous

#36985

is there anyway to backup the filter i made?

Ross Moderator

#36986

You can use the wordpress exporter to export your saved search forms (S&F forms are just a custom post type), however you shouldn’t need to click remove.

If you disable the plugin, then remove via FTP, it would be a completely safe way to keep your search forms in tact.

Thanks

Anonymous

#36992

Okay did that all worked i finally updated it but it is still having the same issue .S

Ross Moderator

#37022

Ah yes I see the issue.

You are using a single Taxonomy (Portfolio Categories) for 2 different fields.

This is not possible with S&F.

Check out the restrictions: https://www.designsandcode.com/documentation/search-filter-pro/getting-started/adding-new-fields/#Note_Some_Restrictions

And see below that on how to add new taxonomies, for each field.

Thanks

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