Search is not returning any results

Anonymous

#31726

I want to set up a very simple filtering system using buttons on a static page displaying my blog posts. I’ve put on the top of my index.php file this line to display the filter menu :

<?php echo do_shortcode(‘[searchandfilter id=”932″]’); ?>

I can see the menu but when I try to use it wordpress displays a “nothing found. Start your first post?” page.

I tried changing some options in the search edit but nothing change.

What am I doing wrong?

Anonymous

#31735

Update : I tried using only shortcodes and it’s not working either.

A “No Results Found” appears every time I check a box.
I also disabled Ajax to see if it resolved the issue. nope. I get a “file not found” page.

Anonymous

#31741

Update 2 : This is idiotic. I’m using a blank starter theme and this can’t even work. I am doing the step-by-step documentation using shorcode and the simpliest configuration. This isn’t just worth the 100CAN dollars I paid you. I want a refund.

Ross Moderator

#31742

Have you tried with a basic WordPress theme – ie 2015 or 2014?

“A Blank Starter” theme isn’t necessarily a properly programmed theme.

Also in regards to your previous points, I believe the issue may be because of your settings.

In the general box, make sure that the two tabs “tags, categories and taxonomies” and the “post meta” tab have no settings in at all.

Thanks

Anonymous

#31744

Im using foundationPress starter theme for wordpress.

I also switched to the default twenty fifteen theme and it’s still showing no results.

“tags, categories and taxonomies” have no settings.

Ross Moderator

#31745

Are there any settings in the “post meta” tab?

Do you have other plugins / custom code enabled?

Thanks

Anonymous

#31752

No settings in the “post meta” tab.

The three only plugins that I have are Wpml for traduction, custom post type UI for the creation of my taxonomies and your plugin. I disabled the Wpml plugin and it’s working now but I absolutely need to translate my website. Your plugin should work with wpml.

Anonymous

#31753

I spend the day trying to make it work and followed your advices but it’s still not working. Can you please refund me? Thank you.

Ross Moderator

#31754

We only provide refunds if you allow us to try to fix your issue – as per our refund policy:

If you have problems getting plugins to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket. NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.

Did you read the docs on how to setup with WPML??

http://www.designsandcode.com/documentation/search-filter-pro/3rd-party/wpml/

Anonymous

#31755

Yes I did read the docs about WPML carefully and did my best to understand and follow the instructions provided but it’s still not working.

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