Search form changes style once filtered?

Anonymous

#63595

Hi,

I’ve just installed S&F Pro on a Flatsome theme, and when I use the form on this URL : http://dev.uniboxsystem.co.uk/products, when the products are filtered, the style of the form changes?

I wondered if it’s something I’m doing wrong, or something you can guide me around to make sure the style stays the same? I’d like to to appear how it does at first, with the user able to select an option when they click on the box, with all the options available appearing (not the second stage – refined view).

Hope you can help, thanks
Chris

Trevor

#63686

I did a search for Freestanding Application and I am not seeing an issue? The forms look identical, other than my selection shows. Can you explain further what the issue is?

Anonymous

#63725

Hi Trevor,

Thanks for getting back to me. I’ll show you what I’m seeing:

This is what I want it to look like : http://imgur.com/4U9GI3F

But what I’m seeing once the selection has been refined, is this : http://imgur.com/SDdYK4p

Is it just something I’ll be seeing? I’ve cleared my cache etc…

Thanks
Chris

Trevor

#63729

No, that is not what I see first time I do a search, but on the second, yes 🙁

Can you go to the plugin settings and tell me which script it is using, select2 or chosen? And try select2 if it is not already selected.

I assume these are set to multi-select combo boxes?

Anonymous

#63733

Hi Trevor,

I just changed it to Select2, it was on chosen when I went in. It doesn’t look like it’s made any difference yet 🙁

Yep, they’re set to multi-select combo boxes. I just changed the top box a checkbox to test if it made any change, but nothing yet.

Just to add another question in too – when the search results display i.e. if I select 135 in Profile depth, when I unselect it, the form doesn’t update back to showing all products. Is it something in the settings again?

Sorry for all the trouble, and thank you for your help again
Chris

Trevor

#63739

This reply has been marked as private.

Anonymous

#63743

This reply has been marked as private.

Trevor

#63745

OK, I can see the issue now. Your theme’s css file (flatsome.css) is overriding our own CSS. If you inspect the css of the broken boxes, you will see this. I suspect that this might also be affecting other things as well.

Anonymous

#63749

Ah okay! Is that something I can change within WordPress? I’m sure you hear this all the time, but I’m not exactly technical and would hugely appreciate any help.

Is the CSS the thing that’s affecting S&F’s ability to unselect and then load the unfiltered products?

If so – should I try to use S&F on something other than the “shop” woocommerce page?

Sorry for all the questions, thanks again

Trevor

#63775

I am not sure Chris. Where are you based? In the UK? Maybe we could do skype and fix it together?

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