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This topic contains 10 replies, has 2 voices, and was last updated by  RESC Media 9 months, 1 week ago.

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  • RESC Media
    #200616

    heey, we recently bought the Pro version of s&f. In our wordpress site we get the following error: Search & Filter Error: The caching tables are missing – click here to create the. If we click on the link we get a whitte screen. I do think the plugin is working but it is not showing anny products from woo-comerce at all. We have seen the thopic at your forum but it is not solving the issue and it is not realy clear what we are supossed to do to fix it. I did try to deactivate the plugin and to activate it again but this will not give a solution. Hopefully we can get some help.

    regards, Stan

    Trevor Moderator
    #200622

    Are you using a prefix for your WordPress database tables? You can check what this is (I don’t need to know what the prefix is) by editing the wp-config.php file in your wordpress root folder. Does the prefix contain uppercase letters (at least one)? If so, that is the issue. Get back to me if this is the case, and the rest of this post is not relevant to you.

    OTHERWISE, the error message probably means that your server environment is preventing the making of the tables. You must manually add them with a database manager tool, such as phpmyadmin, or ARI Adminer (a plugin for WordPress). Please see this post for more details:

    https://support.searchandfilter.com/forums/topic/problem-with-caching-tables/#post-73252

    You will need to rebuild the search cache (button is in the top right of any edit form page). After making the tables.

    RESC Media
    #200724

    We think we use a prefix
    This is the prefix contain uppercase letters (at least one) I think it contains one.

    a:10:{s:2:”ID”;s:15:”CF5c264c14f0d48″;s:4:”name”;s:10:”Giftfinder”;s:11:”description”;s:0:””;s:7:”success”;s:32:”Formulier is verzonden. Bedankt.”;s:9:”form_ajax”;i:1;s:9:”hide_form”;i:1;s:11:”check_honey”;i:1;s:10:”db_support”;i:1;s:6:”mailer”;a:1:{s:9:”on_insert”;i:1;}s:8:”template”;s:0:””;}

    In the appendix you can see a picture with the wp-config file.

    Thank you for taking the time to help us. we will wait for your reply.

    kind regards,

    Stanley van Croonenburg

    Trevor Moderator
    #200728
    This reply has been marked as private.
    RESC Media
    #200738
    This reply has been marked as private.
    Trevor Moderator
    #200747

    The image shows that the tables have no prefix, so try to follow the instructions in the second part?

    RESC Media
    #201389
    This reply has been marked as private.
    Trevor Moderator
    #201391

    Look in the database and see is all the prefixes are the same now?

    RESC Media
    #201422
    This reply has been marked as private.
    Trevor Moderator
    #201429
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