Search & Filter Error: The caching tables are missing

Anonymous

#269688

Hi there!

I also get this message from the plugin – “Search & Filter Error: The caching tables are missing – click here to create them”.
When I click there, a white screen disappears. I have seen some topics on that, but the solution os private so I cant see them.

I have duplicated the site with DUPLICATOR from dev to live, and after that the issue occurs.
I also use a table prefix like some mentioned before, but it stays the same during duplication.

What should I do now?

Trevor

#269721

If you duplication plugin did not get it right, you may need to:

#1 deactivate our plugin
#2 Access the WordPress database (using a tool like PHPMyAdmin, or similar) and find, then drop, the two cache tables.
#3 Activate our plugin
#4 Edit a form and see if it will build the cache tables.

If #4 does not work, make sure that the tables have not been recreated, and then delete and re-install our plugin, making sure beforehand that the plugin setting to keep all the forms is set correctly.

Anonymous

#269727

Thanks for the quick answer,

but is there any other possibility to fix that? I don´t have access to database from phpmyadmin or workbench …can I delete the tables otherways?

With nice regards

Trevor

#269729

This isn’t ideal, but maybe try skipping step #2

Anonymous

#269742

Thanks Trevor,
this seems to work – have to check in detail, but no error messages anymore 🙂

Trevor

#269748

OK. Is it Ok to close this thread for now?

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