Forums › Forums › Search & Filter Pro › Search and filtering narrows…but not enough
- This topic has 7 replies, 2 voices, and was last updated 9 years, 3 months ago by
Trevor.
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Trevor(Private) July 27, 2016 at 10:34 am #52288
First. Nice web site.
The form appears to be correctly made. And I can see the issue. So you aren’t going mad!
So, I do not know if this is the Genesis template that is doing this or a bug in our plugin.
I have asked the developer to send me a copy of the latest development version of the plugin and when he sends that to me, I will send it to you. For this, I will need an email address, so can you send that to me using private reply? There is a procedure to follow to safely install it, which I will list here:
1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
3) Unzip the file I will have sent to you.
4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.
5) Activate Search and Filter plugin in WP Admin plugins page
6) Go to the Search & Filter Pro Settings in WP Admin and make sure that Load JavaScript & CSS files is ON and Lazyload is OFF. SAVE the settings even IF you make NO changes. This is IMPORTANT to do. -
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