Results only appearing after setting first filter

Anonymous

#38454

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Ross Moderator

#38555

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Anonymous

#38569

Hey Ross,

same results, even when using the standard results.php, having only WooCommerce, ACF and Search and Filter activated, using hard-coded shortcode and using vanilla wordpress/storefront themes… It usually works fine until cache rebuild hits about 2500 of the mentioned 4000 products. Then suddenly it says no results found. Really weird, we’ve invested a lot of time into the issue and hope we can somehow get it fixed.

If you have any input, idea, whatsoever, we’d be really thankful!

Sebastian

Ross Moderator

#38573

Hey Sebastian

Ok so that sounds like some pretty useful info that I didn’t know before – that the results show fine until cache gets to around 2500…

This sounds like a limit is being reached somewhere.

Can you enable WP_DEBUG, and logging:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);

and then see if any errors are being generated – be sure to check the log file as well which will be created in the wp-content folder and let me know any errors you find?

When its all enabled anyway and I’ll take a look too.

Thanks

Anonymous

#38585

Interestingly, with the debug options turned to true, cache rebuilding doesnt even start/work. Even when starting it and then turning debug mode on, it just stops. Frontend shows now relevant errors. I might try it on a different server later and check if there’s serverside restrictions. Maybe I could see something in the MySQL tables for the cache?

Ross Moderator

#38593

Ah ok, well this is good(ish) news, its a matter of debugging the various errors – but at least we’re getting errors that we can act upon.

I’ll take a look via ftp later on today and see if I can make sense of them.

Thanks

Anonymous

#38607

Thank you so much for your effort!

Ross Moderator

#39031

WP Engine was killing the query because it was long – this is a known issue with a few other search plugins I found out.

To get around this add this to wp-config:

define('WPE_GOVERNOR', false);

This should allow the long queries to get through 🙂 I added this on staging, I’m assuming you’ll need to add this on the live site.

Thanks

Anonymous

#39047

Ross, you’re the man! Can’t believe what kind of stuff wpengine adds to WP-Core. All’s fine now – Thanks for your great effort!

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