Renew license - Search & Filter Support

This topic has 21 replies, 3 voices, and was last updated 7 years, 7 months ago by Anonymous.

Viewing 10 posts – 1 through 10 (of 22 total)

1 2 3 →

Anonymous
(Private) February 6, 2019 at 9:09 am #201359

Hi Trevor,

Hope you are doing well.

I am just trying to buy the renewed license for this plugin and I have got a doubt.

It was assigned to our old domain (.co.uk) and we would like to re-assign it to the new one (.com). Do I have to buy a new license from scratch or can we renew the same we had?

Thanks very much for your help,
María.

Trevor
(Private) February 6, 2019 at 9:33 am #201362

Once renewed, you can log in to your account and remove the old domain. Wait a while, then activate the new domain.

Anonymous
(Private) February 6, 2019 at 12:55 pm #201394

Ok, old domain doesn’t seem to appear, but it is ok in wordpress, so I guess it is also in S&F?

Another doubt… Can we get an invoice from this last renewal (being same license) or we can just get it from the first license we bought?

Thanks,
María.

Trevor
(Private) February 6, 2019 at 12:58 pm #201396

You should be able to download the invoices in Your Account.

Anonymous
(Private) February 6, 2019 at 1:03 pm #201400

This reply has been marked as private.

Trevor
(Private) February 6, 2019 at 1:08 pm #201404

It should be there. Does the page look like this:

https://www.screencast.com/t/tmzMn1yLx

Anonymous
(Private) February 6, 2019 at 1:39 pm #201420

This reply has been marked as private.

Trevor
(Private) February 6, 2019 at 1:46 pm #201426

This reply has been marked as private.

Anonymous
(Private) February 6, 2019 at 1:51 pm #201431

This reply has been marked as private.

Ross Moderator
(Private) February 11, 2019 at 3:43 pm #201884

This reply has been marked as private.
Author

Posts

Viewing 10 posts – 1 through 10 (of 22 total)

1 2 3 →