Receipt/Invoice available?

Anonymous

#4320

Hi there,

great plugin. I bought a single site license a couple of days ago and today the multi site version. 🙂

Just a quick question: can I get some sort of receipt/invoice? I got a e-mail with the title “Purchase Receipt” but it didn’t have any attachments or anything, just the links to your website.

I would need it for tax purposes and my balance sheet (if that’s the correct term in English 😉 ).

Thanks.

Ross Moderator

#4384

Hey Daniel

The purchase receipt should normally be fine – its like buying a product in a shop so you only need a regular receipt – I’ll see what I can do anyway but may take some time to get this kind of thing integrated with my shop :/

Thanks
Ross

Ross Moderator

#5460

Hey Daniel

We’ve just updated our receipts as well including a printable/online version – I’ve just resent them to you in case you needed them.

Thanks
Ross

Anonymous

#5500

Hi Ross,

that’s great news!

Thanks for sending the e-mails.

Just one problem: when I try to open the receipt, the page says “Sorry, trouble retrieving payment receipt.”. And that’s it.

Do you want me to send you my receipt links privately?

Ross Moderator

#5506

Sure Daniel send them over and I’ll take a look – I’m assuming the emails themselves are a lot more appropriate now thought as they actually including pricing etc?

Lets try to see what this problem is anyway 🙂

Anonymous

#5572

I was about to send it over, but now it seems to work. Thanks anyway. 🙂

I’m still not sure if I can use your invoices for tax purposes since there’s no name and adress of you (and me) on it, but I’ll still give it a try.

[Author]

Posts