Problem with results of a search and then applying filters

Anonymous

#14750

I have 2 problems which I think are related;

If I do an initial search with tags the results are displayed as expected. However, If I then apply any of the filtering criteria nothing updates. Normal filtering is working fine – it’s only after I’ve done a search that it stops working.

Also, if I browse to one of my categories and then apply one of the filters, the results that it shows are from the complete catalogue and not just the category that I was browsing.

Not really sure what else to try. I’ve used both shortcodes and archive templates and the same thing happens.

Ross Moderator

#14753

Hey Mike can you send me a link?

Thanks

Anonymous

#14766

Hi Ross,

http://baangerda.org/Stocktest/shop/

Quick update; if I click on one of the product categories in the left column and then apply a filter it seems to work fine. Choosing the same category from the main menu at the top doesn’t work when applying the filter. Search and then applying a filter doesn’t work for either.
Thanks

Ross Moderator

#14785

Hi Mike

I think what you are referring to is a feature thats on the roadmap…

So basically if you are on a category page – say “beaches” (through your main nav), then you also want the search form preselected to “beaches” so that if anyone does a search they don’t need to change anything to search within current category?

This is the WP URL when browsing a category:
http://baangerda.org/Stocktest/product-category/phuket/beach/

This is a search result for a category:
http://baangerda.org/Stocktest/?sfid=257&_sft_product_cat=beach

I will add this feature to the plugin but not sure on timelines yet – if it must be seamless, I would be tempted to update the URLs in your navigation, and have your categories linking to the search results instead – so use this in your nav:

http://baangerda.org/Stocktest/?sfid=257&_sft_product_cat=beach

Also just to note, if you set a slug (under display results) you can get rid that nasty sfid=257 in the URL 🙂

Thanks

Anonymous

#14834

Hi Ross,

That’s a good solution. I’ve updated the menus as you suggested so they link directly to the plugin’s results page.

Any thoughts on the search problem? If I do a search for the word ‘kata’ for example, it brings up a list of results. I then need to be able to filter those results with the plugin but nothing seems to work.

Thanks

Ross Moderator

#14995

Hi Mike

So if I enter the search term ‘a’ (which generates a lot of results), and then start using the filters they work fine?

It seems that there is something limiting your search results to only display if a search term has been entered (this is likely a template/theme issue).

There are 2 things you could try (remember to undo these changes if they don’t work for you)

1) Under “advanced” set force “is_search” to true (tick)

or

2) modify your template to edit this out – I don’t know how to do it with your theme but I recently gave some similar advice here (check the last part where I mention line 74):

https://support.searchandfilter.com/forums/topic/search-result-page-cantt-work-with-avada-theme/#post-14869

Thanks

Anonymous

#15169

Thanks Ross. The set force “is_search” to true doesn’t work for me. I’d already looked at the FAQ and the part about editing line 71 but I can’t find that code in the custom template that I’m using. However, I did manage to find the line;
<?php if ( have_posts() ) : ?>
It didn’t have the other code that you said needed deleting. I don’t know what else I can try. The custom template that I’m using is archive-product.php
I guess I’m missing something within it?

Ross Moderator

#15204

Hi Mike

I wouldn’t be able to tell what is going on in your theme – but something, somewhere is interfering – it could even be another plugin so I would try disabling those to see…

If thats not the case, then other than contacting your theme author or hiring a dev, I would suggest to create a test page according to the instructions here:

http://www.designsandcode.com/wordpress-plugins/search-filter-pro/docs/display-results/with-a-shortcode/

Follow the “a quick tutorial”, create a very basic page with results (exactly as per instructions) and send me the link – I’m hoping this will work, and then you will just have to style your search results 🙂

Thanks

Anonymous

#15286

Got it! It’s the Relevanssi plugin. Everything is working fine when it’s disabled. Unfortunately, it’s a plugin I need so that people can search by tags and categories. I’ve tried re-enabling it and building the index without success.

Is this problem unique to me because I couldn’t find any other reports of this conflict and I know you’ve built your plugin to work with Relevanssi. I also tried it with the twenty fifteen theme and had the same problem.

Thanks, Ross

Ross Moderator

#15309

Hi Mike

Yeah S&F does work with relevanssi – check in the settings box under “advanced” you have 2 options, for is_search and enabled relevanssi…

Try playing around with those 🙂

Thanks

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