Forums › Forums › Search & Filter Pro › Problem of "Fatal Error"
- This topic has 11 replies, 2 voices, and was last updated 10 years, 10 months ago by
Anonymous.
-
Anonymous(Private) November 27, 2015 at 3:08 pm #30894
Hello
I have today bought and installed the Search & Filter Pro – Single Site License. The moment I installed the plugin my entire site has crashed and I am getting the following error :” Fatal error: Call to a member function get() on a non-object in /home/plastqgz/public_html/wp-includes/query.php on line 27 ”
Because of this error I am not able to open my site and even when I try to login wp-admin it shows the same error.
Please resolve it.
Thanks
Ross Moderator(Private) November 27, 2015 at 3:19 pm #30895Hi there
Sorry to hear about crashing the site.
You will have to remove or rename the S&F plugin folder via FTP if you cannot access the dashboard.
Once you have done this, can you supply a list of all the plugins you are using? Its happened to another user and it was a plugin conflict.
Thanks
Anonymous(Private) November 27, 2015 at 3:59 pm #30906Hello Ross,
I changed the folder name through FTP and was able to access the dashboard and website was up. But I have’nt activated the “Search & Filter Pro” plugin.
So should I activate it again to see if it is working or there is error.
Thanks
Ross Moderator(Private) November 27, 2015 at 4:30 pm #30907Hi there
Lets not re-activate Search & Filter just yet.
Could you provide a complete list of plugins being used on your site?
Thanks
-
AuthorPosts