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Nikki Dickson
(Private) October 9, 2019 at 8:18 am #223235

Hi, I’ve just paid for the licence renewal, but when I try update the plugin, it gives error: Update failed. Download failed. Unauthorized.

Please assist.

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Trevor Moderator
(Private) October 9, 2019 at 8:44 am #223245

Please see this post:

https://support.searchandfilter.com/forums/topic/post-date-not-working-2/#post-201283

If the settings page does not have the option shown in that post’s screenshot, then do NOT use that method. Instead you will need to use the method described in this post:

https://support.searchandfilter.com/forums/topic/not-filtering-at-all-always-show-all-result/#post-212426

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