Forums › Forums › Search & Filter Pro › Plugin is working perfectly on staging environment only!

Viewing 8 posts - 11 through 18 (of 18 total)
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  • Ross Moderator
    (Private)  January 26, 2017 at 9:02 pm #85913
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    Anonymous
    (Private)  February 1, 2017 at 9:21 am #87271
    This reply has been marked as private.
    Trevor
    (Private)  February 1, 2017 at 4:31 pm #87434

    Hi

    Can you first please update to v2.3.1?

    Anonymous
    (Private)  February 2, 2017 at 8:13 am #87548

    Oh my god, nothing is working at all after updating to new version! It’s sooo slow and not working even. Please check it and tell me what to do.. I make the updates on the production environment ( live website)!

    Trevor
    (Private)  February 2, 2017 at 8:13 am #87550

    Did you rebuild the cache?

    Anonymous
    (Private)  February 2, 2017 at 8:18 am #87552

    Now I did, but same problem. Very slow to update to URL and not responding to the filtering request.

    Anonymous
    (Private)  February 2, 2017 at 8:34 am #87556

    I found out in updated version there is no “Scroll window to” option when I choose post type archive option for results display. Do u think this is matter?

    Ross Moderator
    (Private)  February 2, 2017 at 5:06 pm #87641

    Hi there

    Please follow the following steps.

    1) On staging, update to 2.3.2 (just released).
    2) edit all your search forms, and simply click “update” (this is to save some hidden settings)
    3) Migrate from staging -> live

    This procedure should now work, with the additional updates we’ve just done 🙂

    (this should also show the hidden “scroll to” field)

    Best

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Viewing 8 posts - 11 through 18 (of 18 total)
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